PRIVACY POLICY

At RE:ODD, your privacy is treated with the same care and intention we bring to every garment we design. This Privacy Policy outlines how we collect, store, use, and protect your information when you interact with our website, mobile app, or services.

1. Introduction

By accessing our website, using our platform, or interacting with our services, you agree to the terms outlined in this Privacy Policy. This document should be read in conjunction with our Terms & Conditions, which govern your overall use of the RE:ODD experience.

2. Information We Collect

We collect personal data that helps us serve you better. This includes:

  • Name, email address, phone number, and shipping address
  • Billing and payment details (never stored on our servers)
  • Browsing activity and preferences through cookies and session tools
  • Information you choose to share with our support or community

3. How We Use Your Data

Your data is used solely to enhance your experience with RE:ODD. Uses include:

  • Order processing and customer service
  • Marketing communications (with opt-out options)
  • Personalized product suggestions
  • Security, fraud prevention, and legal compliance

4. Data Sharing & Third Parties

We do not sell or rent your personal information. We may, however, share your data with trusted service providers (e.g., payment processors, delivery partners) to help fulfill your order. All third parties are contractually obligated to protect your information.

5. Cookies & Tracking

Our website uses cookies to personalize your browsing experience and analyze website performance. You may disable cookies in your browser, but doing so may affect site functionality. For more, please review our cookie practices in our Terms & Conditions.

6. Data Retention

We retain your information for as long as your account is active or as needed to fulfill the purposes outlined in this policy. You may request deletion of your data by contacting us at privacy@reodd.com.

7. Your Rights

You have the right to access, correct, or delete your data. You also have the right to object to how your data is used for marketing or profiling purposes. To make a request, please contact us directly.

8. International Transfers

As a globally accessible brand, your data may be processed outside your home country. All international transfers comply with applicable data protection laws to ensure your data remains secure and treated with respect.

9. Security Measures

We apply industry-standard security measures including encryption, secure payment gateways, and limited access protocols. While no digital platform can be entirely immune, we are committed to protecting your information with care and diligence.

10. Policy Updates

RE:ODD may update this Privacy Policy to reflect changes in legal requirements or our internal practices. We encourage users to review this page periodically. Continued use of our platform signifies acceptance of any revised terms.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@reodd.com.

Last updated: April 2025